CIAMIC
Chat Intelligent Assistant for Media Interaction & Communication
Project Overview
CIAMIC is an AI-powered chatbot designed specifically for TelkomGroup employees to streamline internal communication and data access. The platform serves as a centralized hub for accessing product information, HR resources, KPIs, and secure company data.
Through comprehensive user research and continuous iteration, the platform achieved a remarkable 64% improvement in user adoption. The solution was built with responsive design principles, ensuring seamless functionality across both desktop and mobile devices.
Key Features
Technical Implementation
Frontend Development
Built with React.js to create a dynamic and responsive user interface with real-time chat capabilities and intuitive navigation.
Backend Architecture
Laravel framework powers the backend with robust API endpoints, authentication, and secure data processing capabilities.
Database Management
MongoDB provides flexible document storage for chat history, user data, and dynamic content management.
Project Impact
Quick Links
Development Team
Developer & Designer
Full-stack development, UI/UX design, and user research